Trade-in Policy

  • Certified diamonds purchased from Windy City Diamonds are 100% refundable for a period of 30 days from original purchase date, by the original purchaser, as long as the diamond is in the original, undamaged condition, and includes all documentation and the original laboratory report.
  •  After 30 days, WCD will purchase back your certified diamonds that have been purchased from Windy City Diamonds, LLC at 70% of the original purchase price as long as the diamond is in the original, undamaged condition and is returned with the original laboratory report and documentation.
  •  Certified diamonds purchased from WCD will receive the full purchase price in trade when exchanged for another diamond of greater cost than the original.
  • Diamonds are only refundable or exchangeable with the original laboratory report, documentation, and in original, undamaged condition.
  •  Custom made jewelry is made exclusively for you and is non-refundable.
  • Mountings and labor are non-refundable.